Original Post — Direct link
Booting the game from Uplay, I get the anti-cheat splash-screen and then the game window opens, but it's pure black and doesn't do anything.

Game worked fine yesterday, and everyday for the past week or more. My drivers are updated and I hanv't installed any new programs, updated my OS or messed with my settings.

What's causing this and how do I fix it?
almost 3 years ago - Ubi-Spud - Direct link
Originally Posted by FledMagician
Booting the game from Uplay, I get the anti-cheat splash-screen and then the game window opens, but it's pure black and doesn't do anything.

Game worked fine yesterday, and everyday for the past week or more. My drivers are updated and I hanv't installed any new programs, updated my OS or messed with my settings.

What's causing this and how do I fix it?
Hey there! I'm sorry you encountered this issue. This may have been in relation to the server issues we were having at the time of posting the thread. Can you please confirm if the issue persists?
almost 3 years ago - Ubi-Spud - Direct link
Originally Posted by FledMagician
No, I was able to get in game today, so the issue seems to be gone.
Although I have no idea if it was fixed due to server stuff, because I'd rebooted my PC or because I did a full reinstall overnight.
Happy to hear it's been resolved, regardless of why

If you run into anymore issue, feel free to get back in touch!
almost 3 years ago - UbiKoreanBBQ - Direct link
Hey there, FledMagician! If you could please try verifying your game files to see if this resolves the black screen on launch, that would be great. Let me know how it goes.

And yes, as Aranorde said, it would be helpful to see your system files for further analysis. You can attach those to a ticket on the Support Portal.