[2023] Players getting shot thru walls

Hey there @Tyranmedic, thank you for sending this in and providing us with the YouTube video! I'd like to look into this issue further and see what I can do to help. It looks like this topic was posted in the Discussions category so I took the liberty of moving everything over to Player Support. That way our support teams can look into this further and follow up with you as needed. First I'd like to confirm a few things to save time:

• Did you create the YouTube video that you provided?
• Can you recall when you started seeing this issue in-game?
• Are you seeing it everywhere? Or is it localized to a specific area/region?
• Aside from port forwarding, have you completed any other troubleshooting steps on your own?

If you haven't done them yet, please tackle the technical troubleshooting steps that apply to your platform/console:

• PS4
• PS5
• PC

After those are completed successfully if you see this again, please log in to our website and submit a new support case for this issue with the Ubisoft account that you use to play The Division 2. For good measure, since you've already completed port forwarding, you can include a screenshot showing that the correct ports have been forwarded.

Thank you for your help!

Hey @Tyranmedic

Apologies for the delayed responses, we've been much busier than usual across the forums so we haven't been able to get back to everyone as quick as we'd like.

We do have a latency investigation open regarding PC specifically, but it does appear these issues may be impacting console too.

I've gone ahead and passed your report and video on to the team as part of this investigation.

In the meantime you're still more than welcome to open a case so we can take a closer look, but otherwise, please let us know here if this behaviour changes at all, such as disconnects / errors around the time of these issues.

Or of course if you experience any other odd NPC behaviours and we'll forward those on too.

Otherwise, we'll share updates as and when we receive them.

Thank you!