Original Post — Direct link

I have done multiple troubleshooting steps on my side, but I still get the division icon on the bottom right corner and then i have to restart and it does it again, what's the fix?

over 1 year ago - Ubi-TheBerry - Direct link

Hey there @Badghosty

Thanks for reaching out, sorry to hear you're having issues.

By this - I understand that you mean the game isn't launching?

If so and if you've already completed all of the steps in our troubleshooting guide, could you please open a case via our Support Site and attach your DxDiag and MSinfo system files?

We'll be more than happy to see what else may be preventing the game from launching.

Please also let us know if you have any trouble with this!

Thank you!

over 1 year ago - Ubi-oof - Direct link

@Badghosty Thank you for following up with the additional information! Just to clarify, can you recall roughly how long this has been occurring? Also, were you able to complete the troubleshooting steps in these FAQ articles?


If not, please take the time to complete those steps now, then let me know if this happens again. I appreciate your help!🐙