Hello. I have purchased Tom Clancy TheDivision 2 for my PC on unbisoft connect and i cant play it at all. I opened my NAT type to via port forwarding. ive reinstalled the game 3 times. Every other game i own plays just fine except this one. Ubisoft support is 0 help for me and im getting very close to demanding a refund. i really love TCTD2 and would love recieve some advice on how i can solve this problem.
Hey there @RespondFirst77
Thanks for reaching out, I'm sorry to see you've been unable to connect in-game.
As part of the connectivity troubleshooting steps, did you also perform a Trace Route?
If so, may we please know the first 2 IPs that appear?
Please don't share the full IPs, we're just looking to confirm if they start with any of the following number ranges;
10.0.0.0 to 10.255.255.255
172.16.0.0 to 172.31.255.255
192.168.0.0 to 192.168.255.255
As this can indicate Double NAT.
Hey there @ChingChang9
Thanks for reaching out, I'm sorry to hear you're experiencing issues with the MIKE-01 error code on The Division 2. Could you please confirm whether you've attempted the steps above as advised by @Ubi-TheBerry and whether you're locating any potential signs of double NAT?
Let us know how you get on, agent
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