Original Post — Direct link

When changing gear appearance to specific gear items such as: The Unfliching Vest, the Aggressor Heartbreaker Kneepads, Dosoftei Braces Kneepads, Umbra Initiative Kneepads and Mask certain the entire transmog and modification hud shifts off screen and can't be navigated at all. All you can do is use tab to strip the item.

I don't have all appearances unlocked yet so there are very likely more affected. Indentifying them is quite simple though, since before selecting them in the transmog menu the hud already shifts off screen as soon as the gear item loads.

about 2 years ago - Ubi-SleepyGoat - Direct link

Hey there @RascaLynx and thank you for bringing this to my attention.

I'm going to go ahead and get this reported up to the development team. Can you change your screen resolution to 1920 x 1080 and see if the same thing happens?

about 2 years ago - Ubi-Milky - Direct link

Thank you for the reply @RascaLynx - I have seen an issue like this appear before where certain notifications and HUD elements would appear offscreen.

I'll let our QA team know you have tried the 1080 resolution without success - when we have more info or anything else we need to ask, we will do our best to get back in touch with you through this thread.

Out of curiosity, in case this issue was caused by something wrong with one of the game files, have you tried to verify your game files in the launcher, to see if any need repairing, and if it resolved the HUD issue when using transmog > https://www.ubisoft.com/help?article=000060529

about 2 years ago - Ubi-SleepyGoat - Direct link

Thank you for confirming that for us @RascaLynx

We're still waiting to hear some specifics back from the Team.

In the meantime, would you be willing to try setting the game to Windowed mode, to see if that prevents the UI from extending off-screen? Any resolution in Windowed mode would be fine to test with.