Yesterday I wanted to play a bit "The Division 2". After a small game update Easy Anti Cheat updated too. At the end of this my PC just bluescreened. I verified the game files, repaired EAC but to no good. Right now the game is broken for me because of that stupid anti cheat software.
Hello @atti43,
Sorry to hear that you are experiencing bluescreens.
This certainly doesn't sound right. Bluescreen usually occurs when the Windows operating system displays in the event of a fatal system error. It indicates a system crash, in which the operating system has reached a critical condition where it can no longer operate safely, e.g., hardware failure or an unexpected termination of a crucial process.
Can you please perform all of the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts. Secondly, can you please run SFC scan with this official Microsoft link?
Many thanks and if you have any additional questions, please let us know.
@atti43 Sorry to hear the issue persists. Could you create a support ticket and attach your system files? Then update this thread so we can take a closer look.
Hey @atti43 ,
Thanks for that!
I've removed the Case ID from your post as we kindly as players not share Case numbers publicly for security reasons.
I can see we've been in touch via your case though.
To keep the conversation in one place, I'll be locking this thread so please continue to respond via your case.
If there's anything more we can help with, please don't hesitate to create another thread.
Thank you!
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