Original Post — Direct link

As in title, we were playing and my friend went down, I came back to pick her up and the game wouldn’t allow it!


3 months ago - Ubi-SleepyGoat - Direct link

Hey there @Tyranmedic

Based on this video, it looks like you may have been too late to revive your friend, or your friend may have chosen to die before realizing you were coming to pick her up. Have you had this happen again at any point since this time? Was it in the same mission or area?

2 months ago - Ubi-Pegasus - Direct link

Hey there @Tyranmedic

I appreciate the time taken to report this, however we like to inquire about all possible causes, so we can rule them out in our investigation.

If this is a connectivity issue, as you suggested, I would like to ask you to please take a look at this article to see if this might help at all.

Additionally, our general technical troubleshooting guide can also help rule out any technical issues.

If the issue continues for you, could you please test out if this happens for you in other game modes and maps?
As this issue was resolved a while ago for other players, we'd need to test this first to see where it can occur for you.

Let me know how you get on after trying those steps!

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