Original Post — Direct link
I've just deleted my character with over 100 days game time by mistake. Please help!!
about 3 years ago - Ubi-Wan - Direct link
Hello there, Oscarhoop! As well as everyone else who's curious about this - we're absolutely able to restore deleted characters, so long as we're able to catch them soon after deletion! (If I recall correctly, we don't suggest waiting over two weeks - a month to reach out regarding restoring a deleted character.

Of course, with that being said, I've restored your deleted character and you should now be able to play on them again! Give it a look to see if things are proper, Oscarhoop!
about 3 years ago - ubi-smash - Direct link
Hey there thank you for all the feedback! I will share this thread with our team for consideration. To reply to your other question, Echolecter, I'm afraid we are unable to restore Hardcore Characters once they have fallen in combat. I understand this can be extremely frustrating and out of your control during the situation, but please know that we have also relayed this feedback with the development team to review moving forward. If you have any other questions, please feel free to let us know!
about 3 years ago - Ubi-Swaggins - Direct link
Hey Oscarhoop,

I'm sorry to hear that you've accidentally deleted your character.

If you contact our Support team directly, they can look into this further.