Original Post — Direct link

Hi the sound in The Division 2 on PC cuts off for about 2 seconds very often while playing.

I tested it in other games and I confirm it's only in Division 2 (a masterpiece game by the way).

I am not using a logitech headset.

I have changed VOIP On and OFF and the problem persists.

I only have one Headset source for the sound and one microphone source also.

I just switched to an RTX 4090 Zotac Trinity OC and updated to the latest GPU drivers so it might be the cause.


over 1 year ago - Ubi-Clem - Direct link

Hello @Chuck-Bee and welcome to the Ubisoft Support.

Could you please follow the troubleshooting steps you will find in this article please?

Once this done, could you please run tests and let us know of any changes?

You mentioned updating a driver and the issue occurred afterwards, could you please try to roll back to a previous driver to see if the issue comes from here?

over 1 year ago - Ubi-TheBerry - Direct link

Thanks for the update @Chuck-Bee, glad to hear it!

You know where we are if there's ever anything else you need help with!