[2022] Ubisoft Connect gameplay stats/challenges are not updating [UNDER INVESTIGATION]

Thanks for the update mensana21 and thank you for navigating to the Ubisoft Connect forum instead, hopefully, a support agent will be able to answer your query soon, in that forum.

If you need to reach out to us as a matter of urgency, you can also always reach out to us via our other support links too >

Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/
Ubisoft Email/Live Chat - https://www.ubisoft.com/en-gb/help/contact

Hello @tickleLycian and @Mr-T-Magnum

Please gather screenshots or a video showing that you have completed a necessary progression point in a weekly challenge, then show the current challenge progress tracking through Ubisoft Connect. Once you have that available, open a support ticket Here.

Make sure you include the details about which challenge you are trying to unlock. If you have a video you may need to upload it to YouTube for us and send us the link instead!

Once we have that, we should be able to help you out on those support tickets directly.