Original Post — Direct link

What platform do you play on?
PC

What mission / challenge / NPC / or in-game items does this affects?
- Manning National Zoo
- Summit
- DARPA
- Pentagon
- Countdown (possibly related but it's always been a laggy/buggy zone so not sure)
- Camp White Oak


What is the issue you encountered?
Severe lag causes following issues based on my many tries, at this point I just don't go to these zones.

General behavior
 - enemies teleport around
 - outcast exploding guys blowup out of nowhere, next to you, sometimes they run into a corner stand there a few second and explode
 - shots take 1-2 seconds to show up in scrolling combat text and health bars
 - status effects take 2-3 seconds to show up after shots
 - shooting enemies can result in taking no damage, then teleporting away and dying
 - changing skills takes 1-2 second to register
 - activating skills can sometimes cause them to activate and de-activate and go on cooldown
 - throwing turret will let you place it but left button no longer registers so you can't actually drop the skill just move it around, retry fixes it
 - starting to throw a turret will just drop it at your feet instead of letting you place it on the map (same for mines)
 - skills can go gray and never come back, reset via death or fast travel
 - enemies get stuck in spawn rooms after door closes; chem launcher, fire launcher, emp+vile can eventually kill them 
 - can get shot and killed after being in cover for a second
 - 1-shot kill from explosions which show up after you die

Manning National Zoo
 - Monorail does not work, unable to finish

Manning National Zoo (invaded)
 - Mortar explosions, this is already a mess since the explosion happens a second after the red circle, now explosion happens first then shows red circle
 - EMP station just happens with blue circle having no relation to when the EMP/damage effect occurs
 - Final fight, some stations will come open up and close within a second, finished by standing next to each one and waiting for it to become vulnerable, took a few tries to complete
  
Summit
 - General lag behavior from above

Darpa
 - Final boss fight, he calls down mortars which can kill you then show the circles before you can dodge them, insta-kill, could not complete after a few tries
  
Pentagon
 - Final fight quad-copter gets stuck behind the outer wall and unhittable, no way to finish mission, dying and retrying worked but hard with copter teleporting around

Camp White Oak
 - The double glass door inside the cabin never became active and unable to open, no way to finish mission
  

What steps did you take in-game before the issue occurred?
 - Just playing the game, nothing special

Please try to upload a few screenshots or a short under 2-minute video clip, that clearly demonstrates the issue
 - Screencaps don't do justice to lag 🙂

about 1 year ago - Ubi-Slipstream - Direct link

Hey there @Chach_QOG !

Thanks for reaching out, agent. I'm sorry to hear that you're experiencing issues with lag that is impacting various aspects of your gameplay in The Division 2. We appreciate you going into full detail as to the full impact on your experience.

Could you please attempt our connectivity troubleshooting guide to see whether this assists in relieving the issue for yourself?

Let us know how you get on, agent!

about 1 year ago - Ubi-TheBerry - Direct link

Hey guys,

Thanks for getting back to us.

We do have a wider latency investigation currently open, but in the meantime, we will still continue to offer troubleshooting steps and assistance where we can to see if we can improve your connection and experience in any way.

This is by no means us denying the issue is present. The team are well aware and it's being looked into.

We don't have any further details in regards to the investigation as it's still ongoing, so in the meantime I invite you to still give the troubleshooting kindly shared by @Ubi-Slipstream a try to see if it results in any improvements and we'll share any updates as and when we receive them.

Thank you for your understanding.