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I just bought gothic armor set (with my Helix credit) and game crashes whenever I try to equip any rune in any piece of the armor. Any suggestion? Thanks.
I just bought gothic armor set (with my Helix credit) and game crashes whenever I try to equip any rune in any piece of the armor. Any suggestion? Thanks.
@gersontf I'm sorry to hear that you are experiencing this issue.
Can you please try the all of the troubleshooting steps in the support article here then try again.
If the issue persists can you confirm if this only occurs when trying to equip runes on the Gothic armour set or do you experience the same issue when trying to equip runes to other armour?
Do you also experience any other crashes whilst playing the game?
@gersontf I'm sorry to hear that you are experiencing this issue.
Can you please try the all of the troubleshooting steps in the support article here then try again.
If the issue persists can you confirm if this only occurs when trying to equip runes on the Gothic armour set or do you experience the same issue when trying to equip runes to other armour?
Do you also experience any other crashes whilst playing the game?
Thanks for your reports on this, everyone - we really appreciate it! Our teams are aware of the issue, and they've got a fix coming out as soon as possible. Sorry for the inconvenience in the meantime.
Thanks for your reports on this, everyone - we really appreciate it! Our teams are aware of the issue, and they've got a fix coming out as soon as possible. Sorry for the inconvenience in the meantime.
Thanks for trying my suggested fixes, @avenger237 - really unfortunate that this hasn't solved the issue.
I've merged your topic into an existing one, apologies for any confusion. We've got everything we need for the moment to get this solved, so we'll have a fix in place as soon as possible. No need for any save files for the moment, but I really appreciate the offer 
Thanks for trying my suggested fixes, @avenger237 - really unfortunate that this hasn't solved the issue.
I've merged your topic into an existing one, apologies for any confusion. We've got everything we need for the moment to get this solved, so we'll have a fix in place as soon as possible. No need for any save files for the moment, but I really appreciate the offer