Original Post — Direct link

Hi there, I've just logged back into my account to play Division 2 and now I get the message that 'Trial Has Expired', but I've had the full game for a while now and recently, most probably a week or so, have bought the Warlords of New York Expansion. Any help will be greatly appreciated.


17 days ago - Ubi-MrM - Direct link

@ChunkyCheesebun Hi, and welcome to the forum !

I've taken note of your message, and I'm sorry to hear that a trial error is impacting your experience !

Due to the Issue encountered, and in order to provide you with the best possible support while safeguarding the privacy of your information, I invite you to reach out to us via our Help website, where a specialist will check with you what can be done.

Don't hesitate to let us know if you have any questions, or if you'd like to report another Issue !

17 days ago - Ubi-SleepyGoat - Direct link

Hey there @N3mB0t!

If you have not already done so, please reach out to our one-on-one support team through the link Ubi-MrM posted earlier.

This is something we usually need to handle privately, as it will require an in-depth account investigation!

Let me know if you have any trouble getting a case started.