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Hey all,
So over this past week ive run into an issue where i'll be playing Division 2 and out of nowhere my PC will just randomly shut off. The game doesn't crash, there is no BSOD, no errors beforehand or anything. It's simply like the power cable has been pulled out of the PC. It will happen either when im in the middle of a firefight or even just sitting idle for 10 minutes inside a safe zone.
The odd thing is it's only started to happen over this past week and coincidentally enough always around 20 minutes or so into the game. It also doesn't happen all the time and it only seems to be when i run the Division 2. Ive tried other intensive PC games likes Destiny 2 and i can run it for hours and have no issues at all running it at max settings.
My initial research all points to the obvious one of being an overheating issue but my entire system is watercooled and while playing games ill have the temp displays running. All the obvious components ie GPU, CPU mobo temps are all under 45 ish degrees Celsius on average right up until the point the PC shuts off.
The next thing i thought of was maybe the CPU isn't getting the right voltages etc so ive reset any aftermarket OC, upgraded the bios, upgraded chipset and hardware drivers but still no luck. Ive also done dxdiags, looked at windows error logs, RAM module tests, CPU stress tests etc and everything seems to be in working order.
I've also tried community suggestions like verifying the game files and running DX11 instead of 12, and nothing seems to be having a definitive fix.
Sometimes I can run the Division for 4 hours, other days it will shut my PC off 3 times within the space of an hour.
Any ideas on what the next steps to take are would be great.
a
Here are my PC specs:
AMD Ryzen 7 1700 @ 3.2Ghz
Gigabyte AX370-Gaming K7
NVIDIA GTX 1080 Ti 12Gb
32Gb Corsair DDR4 @ 3000Mhz
850W EVGA P2 PSU
So over this past week ive run into an issue where i'll be playing Division 2 and out of nowhere my PC will just randomly shut off. The game doesn't crash, there is no BSOD, no errors beforehand or anything. It's simply like the power cable has been pulled out of the PC. It will happen either when im in the middle of a firefight or even just sitting idle for 10 minutes inside a safe zone.
The odd thing is it's only started to happen over this past week and coincidentally enough always around 20 minutes or so into the game. It also doesn't happen all the time and it only seems to be when i run the Division 2. Ive tried other intensive PC games likes Destiny 2 and i can run it for hours and have no issues at all running it at max settings.
My initial research all points to the obvious one of being an overheating issue but my entire system is watercooled and while playing games ill have the temp displays running. All the obvious components ie GPU, CPU mobo temps are all under 45 ish degrees Celsius on average right up until the point the PC shuts off.
The next thing i thought of was maybe the CPU isn't getting the right voltages etc so ive reset any aftermarket OC, upgraded the bios, upgraded chipset and hardware drivers but still no luck. Ive also done dxdiags, looked at windows error logs, RAM module tests, CPU stress tests etc and everything seems to be in working order.
I've also tried community suggestions like verifying the game files and running DX11 instead of 12, and nothing seems to be having a definitive fix.
Sometimes I can run the Division for 4 hours, other days it will shut my PC off 3 times within the space of an hour.
Any ideas on what the next steps to take are would be great.
a
Here are my PC specs:
AMD Ryzen 7 1700 @ 3.2Ghz
Gigabyte AX370-Gaming K7
NVIDIA GTX 1080 Ti 12Gb
32Gb Corsair DDR4 @ 3000Mhz
850W EVGA P2 PSU
