Original Post — Direct link

Was asked by Customer Support to verify files to address a different issue. Completed verification, rebooted and now when I start the game the UbiSoft Connect loads, Easy Anti Cheat loads, Tom Clancy's The Division 2 starts and then quits after 2 - 3 seconds.

Never should have verified my files!!!

Any suggestions?

8 days ago - Ubi-TheBerry - Direct link

Hello there @dwartho ,

Verifying the game's files scans for and repairs any missing / corrupted files so it shouldn't lead to crashing issues, sorry to see you're now having trouble!

We have some further troubleshooting steps designed to address crashing / performance issues available here, if you could please give those a try.

Should there still be no change after those steps, you're welcome to contact us directly via our Support Site with your PC's DxDiag and MSinfo system files.

There we can take a closer look into what else may be preventing the game from launching.

You're also welcome to reach us on Facebook or Twitter if you're unable to open a case.

Thank you!