My character is missing / invisible on the menu screen, and and when trying to load a new chat it gets stuck on 9%
Character is not deleted
Tried contacting support but as usual - but chat is not available, and email support is discontinued.
so - what to do?
@iamdavoodoo Hi there, brilliant to hear that you managed to get this sorted with the help of @Adrian-11
We are sorry that you feel you were abandoned, this is not how we wish for you to feel and we do try our best to help as quickly as possible, however, please be aware that the forums are not a live interaction. We do have live methods of contacting us such as live chat. Did you try contacting us there or through a support ticket?
Thank you for your time.
Hey @hiirepoiss79,
Sorry to hear that you encounter this same issue.
Can I check that you have followed all steps previously mentioned?
Many thanks
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