Original Post — Direct link

Hey my friend is trying to start the game but every time he presses play the error message "bad image uplay_r1_loader64.dll is either not designed to run on Windows or it contains an error" pops up and nothing happens after that

about 1 year ago - Ubi-Slipstream - Direct link

Hey @kruzefix123 !

Thanks for reaching out on behalf of your friend. Could you please direct them to attempt our PC troubleshooting guide?

I would also recommend potentially re-installing Ubisoft Connect additionally to see whether this resolves the issue.

Let us know how they get on with those steps! 🙂

about 1 year ago - Ubi-Galaxy - Direct link

Hey there,

I'm sorry that the issue persists after following our troubleshooting guide.

In this case, we need to check some system files, to further investigation.

Could you please create a support ticket, making sure to include the system files mentioned in this guide?

Thank you very much.