Original Post — Direct link
Look, I have had a ticket (08693111) open for 3 weeks now. I have reached out on these forums and Twitter, but still have not received a response from anyone. I am totally fed up.

I paid $108 dollars for this game and I have been unable to use the product for 3 weeks. I demand a refund.
about 5 years ago - Ubi-Johan - Direct link
Hello there,

We are sorry to hear that. Could you please try adding -DX12 on command line in Uplay, as this might resolve the issue for you.

For further assistance on how to set launch arguments on Uplay: https://support.ubi.com/en-gb/faqs/2...nch-arguments/

Please let us know if it works, or if the issue still persists.

Cheers,
about 5 years ago - Ubi-Swaggins - Direct link
Hey Vdyleyko,

Has this only been since the last update for you? Were you experiencing issues before that?

Have you made a support ticket on our website with your MSinfo and DxDiag attached?
over 3 years ago - Ubi-Woofer - Direct link
Hey sercanbaba1 and seodahisi,

I would ask that you refrain from bumping / reviving topics in the player support forums unless you are experiencing the issue yourself, or feel that you can offer a workaround or solution to players affected.

This thread is from 2019 and there have been no recent replies mentioning the issue, so I'd ask that you do not reply again unless needing assistance with the issue itself. Infractions may be imposed if our forum rules continue to be breached. Thank you.

Should anyone still be experiencing issues of this nature, please first complete our basic PC troubleshooting and specify any further steps you've taken to try and address the issues. We'll gladly try to assist further if it is needed.