Original Post — Direct link

Due to the current Disconnects (Deltas) i lost another time my Hardcore Character.
I was infight while Delta happened, after logging in again "You are Dead"

Would love to get this resolved!

over 2 years ago - Ubi-Froggard - Direct link

Hey everyone,

I'm sorry to hear some of you have lost hardcore characters due to disconnecting. We have forwarded feedback and suggestions on about this to the dev team. If we have any updates we can share on this in future, we'll be sure to post this on the forums for you.

over 2 years ago - Ubi-Nacho - Direct link

@rise-donovencze Hi there.

Thanks for getting in contact, however our team are only able to offer support on discussions in English at this time, apologies for this.
 
If you'd prefer to receive support in your native language, you're welcome to create a support case on our website - https://www.ubisoft.com/help
 
Alternatively, if you'd like to translate your query we'd be happy to assist you here.
Thank you.