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about 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

Sorry to hear that you are experiencing random crashes to the desktop.

If you haven't already I would recommend to verify your game files, this will ensure that there are no missing files causing this issue.

Any trouble just let us know.

- Ubisoft Support

about 3 years ago - Ubi-Borealis - Direct link

Thanks for sharing an update with us, @GhostHell! I'm glad to hear that reinstalling the game has helped resolve the issue with error code CHARLIE-03. I'm sorry to hear you're still experiencing random crashes.

If you haven't already, I'd recommend trying all of the steps on this basic PC troubleshooting article. These steps help to tackle a number of common causes behind crashes in-game.

If the issue continues to persist after trying these steps, please don't hesitate to reach out so we can continue to investigate this further. Please let us know if you're encountering any more error codes when these crashes occur as well, as this will be helpful for further investigation.

Thanks! 😊