[2022] Drop in expertise level after Season 10 and exotic are components missing

Original Post — Direct link

Yesterday before season 10 dropped my expertise level was 19 (20/140) and my Regulus was the only item I upgraded to expertise 19. I also had 73 exotic components left. When I logged in today after season 10 went live, I noticed my expertise level had dropped to 18 (130/140). My Regulus obviously is at level 18 now, but what's worse is that the 9 exotic components that were spent on taking it to expertise 19 weren't refunded. I still have 73 exotic components left. So I've basically been robbed of 9 exotic components. Not cool. Please fix this Ubisoft.

about 2 years ago - Ubi-SleepyGoat - Direct link

Hey everybody.

For a brief explanation for the Expertise reduction, please refer to the thread Here.

If you believe that you should have received a compensation cache and did not, you will need to open a support ticket with us Here. Please do not attempt to open a live chat, open an email case.

We will have to review every case individually, so please be patient with us.

about 2 years ago - Ubi-Thrupney - Direct link

Hey @Noxious81 and @Heimdall__PL , thanks for sending across your further thoughts on this. We've made sure to pass on all feedback about this internally.

Good to hear you've got it sorted out, @AmUnRA_ ! Get back in touch if you have any other questions about this.

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