Original Post — Direct link

It is second time that I bought something from Reda with opals without getting anything. Last time it was the tree on fire, I thought it was just a glitch. This time I am sure it took me opals but it did not give me Niflheim tree. I lost around 70 opals. Is it know issue? Have not found anything around.

over 3 years ago - Ubi-Borealis - Direct link

Hello there @xGaBBrYx! Welcome to the forums 🙂

I'm sorry to hear you're having trouble finding your Burning tree and your Niflheim tree. To help us to take a closer look at this issue, would you be able to send us an image from your Settlement Tree decorations list that shows these as missing? You can check these by interacting with the dragon plaque next to the Settlement Tree.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Hello there @xGaBBrYx! Welcome to the forums 🙂

I'm sorry to hear you're having trouble finding your Burning tree and your Niflheim tree. To help us to take a closer look at this issue, would you be able to send us an image from your Settlement Tree decorations list that shows these as missing? You can check these by interacting with the dragon plaque next to the Settlement Tree.

Thanks! 😊

over 3 years ago - Ubi-Milky - Direct link

Hey xGaBBrYx, thank you for this update an letting us know you have received all items bar the Fire Tree. Perhaps if you are unable to find this in the Settlement Tree decorations, it is as you said and you never bought it at the time.

If you need to send us an image on your inventory anytime, please try using a .jpg file with a size of no more than 5mb if possible, for future reference, clearing your cookies and cache may allow you to then upload to the forum also.

over 3 years ago - Ubi-Milky - Direct link

Hey xGaBBrYx, thank you for this update an letting us know you have received all items bar the Fire Tree. Perhaps if you are unable to find this in the Settlement Tree decorations, it is as you said and you never bought it at the time.

If you need to send us an image on your inventory anytime, please try using a .jpg file with a size of no more than 5mb if possible, for future reference, clearing your cookies and cache may allow you to then upload to the forum also.