Original Post — Direct link
when ever i try to swap from windowed to full screen the picture locks up, can still open menus/walk around in game i can hear it but the picture is just frozen, this has only been happening today, cant play at all in fullscreen
over 4 years ago - Ubi-Litten - Direct link
Hi there, sorry you are experiencing this issue while playing your game. So we can look to getting this resolved could we first ask that you have attempted our basic troubleshooting steps as outlined here.
about 4 years ago - Ubi-Spud - Direct link
Hey Grandpa_Banski! Try not to bump old threads! I'm sorry that you're having the same issue. If you've tried everything listed in here, please create a case and submit your system files -we'll be able to help you further!

DX Diag

MSINFO
almost 2 years ago - UbiMark - Direct link
Hello gasedunet,

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please share with us your full PC specs, so we can have a look?

Secondly, can you please try the troubleshooting steps in this article[support.ubi.com]? It will help to eliminate any potential software conflicts.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support