Original Post — Direct link


In the first mission when you get to Francia the character I was following got off their horse and became unresponsive to the mission. I didn’t have a save before that happened of course. Just want to make the issue known and wondering if it ha happened to anyone else.

over 3 years ago - UbiStorm - Direct link

Hello @dogfacedboys096 ! Thank you so much for reaching out about this issue with Toka. To get a better look at this for both me and the game team, would you be able to grab a small video clip of this as it's happening?

over 3 years ago - UbiStorm - Direct link

Hello @dogfacedboys096 ! Thank you so much for reaching out about this issue with Toka. To get a better look at this for both me and the game team, would you be able to grab a small video clip of this as it's happening?

over 3 years ago - Ubi-Mark. - Direct link

Hello @dogfacedboys096,

Thank you for the update! It seems that the file didn't upload correctly, I'm afraid - are you able to provide us with a link to the video, so we can investigate it further for you?

Many thanks!

over 3 years ago - Ubi-Mark. - Direct link

Hello @dogfacedboys096,

Thank you for the update! It seems that the file didn't upload correctly, I'm afraid - are you able to provide us with a link to the video, so we can investigate it further for you?

Many thanks!

over 3 years ago - Ubi-Orion - Direct link

@dogfacedboys096

That's strange! Yes you can submit that link to us instead via a support case or by reaching out to a member of our social team instead. If you can provide them with a link to the forum thread so they can quickly get up to speed with the issue at hand that would be great.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!

over 3 years ago - Ubi-Orion - Direct link

@dogfacedboys096

That's strange! Yes you can submit that link to us instead via a support case or by reaching out to a member of our social team instead. If you can provide them with a link to the forum thread so they can quickly get up to speed with the issue at hand that would be great.

You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!