Hi everyone,
I'ts been a week that I decided to comeback to The Division 2. However, since then I experienced game crashed.
At first I wasn't very concerned, but when you'll have 3 crash only when there is to much happening on the game in fifteen minutes, I became suspicious.
So my question is (because I know my GPU is an old model) do anyone experience these same crash issues?
Thank you for your answer.
JulienM
Hey @shadlow1984 , @AndN4sc , and @w1n3r2 - thanks very much for getting in touch about these crashes. I'm sorry to hear that they've been so frequent, and I'd really like to help.
Can you make sure you've done our troubleshooting steps? The steps we've listed are able to fix the vast majority of crashes, especially after an update. In particular from that guide, please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game.
Let me know if the crashes persist after those steps. In that case, please see this support article describing how to generate Msinfo.txt and DxDiag.txt files, which will be useful for diagnosing the issue - if you could tell me once you have those files prepared, I'll arrange a support ticket so you can send them across to me for a closer look 
Hey @an0nymio
I checked your support ticket about this and see the last update (last year) was us asking for some new system files to check something but you never got back to us to provide them. You can still reopen your support ticket and attach them if you want further help on this and we'll be happy to continue looking into it for you.
devtrackers.gg