[2023] Title Update 17.1 broke something

Hello @HankFett

Sorry to hear that you're experiencing technical and connectivity issues while playing The Division 2.

Thank you for your feedback, I'll transfer it to the game team in order to investigate further more on this issue.

Also, have you tried to follow the steps in these articles ?

• Technical issues
• Connectivity issues

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hey there guys,

Thanks for the updates.

Just for some further updates regarding these issues.

Chestpieces and Backpacks appear as something other than the appearance they are set to, almost always one of the previous apparel event items. Even on Exotics.

• This issue is known to and being investigated by the game team, however we don't have any additional details on this to share at the moment.

All of the issues regarding lag / latency / loading times / especially in Countdown & The Summit

• These are also being looked into by the team as part of a wider investigation regarding latency issue reports, this began as a PC investigation but appears to have branched to console.
• We also do not have anything further to share in regards to this at this time.

Your reports have been noted for both of the above.

As for the hard crashes to the Xbox Dashboard, please may we know more about this?

Is it just during normal gameplay or when doing something specific such as playing Countdown or travelling to a certain location?

And do you receive any error messages at all? Or does it just ping you right back to the dash?