Original Post — Direct link

I have been trying to buy some in-game credits In-game, but the buy system seams to be bugged as on clicking on buy i get a pop-up to confirm the buy upon clicking on confirm i get redirected back to the credit menu.

Also when trying to buy game credits from TD2 Ubisoft web store it seams they are not for sale in England.

YOUR LOSS ON NO SALE.

over 2 years ago - Ubi-Mark. - Direct link

Hello @Jessa246,

Sorry to hear that you are unable to purchase credits at the moment.

Can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

If you're still experiencing this, can I kindly ask you to provide us with a short video of this occurring, so I can pass it along to the development team?

Many thanks and if you have any additional questions, please let us know.

over 2 years ago - Ubi-Akatsirin - Direct link

Hey @jessa246

Thanks for the update and the screenshot. It's odd that the store locates you in the US if you're in the UK. Are you using any sort of VPN ?

You can attach a video by uploading it to a sharing website of your choice and sending us the link here !



over 2 years ago - Ubi-Perseids - Direct link

Hey @jessa246! Thanks for giving us an update about this. I'm glad to hear that you were able to load the UK version of the website and buy the credits. Hopefully, this doesn't happen again, but if you run into any funky issues with the website in the future, I'd recommend going through our Browser troubleshooting here. Please let me know if you have any other questions or concerns! 🙂