Original Post — Direct link

Season rewards all the way up to 100 show already claimed and I'm just barely at lvl 2. This happened the previous season as well. I only recently realized I should have been getting season rewards this whole time. UBISOFT support has told me that this is how it should be sense I completed the season on its original launch but my friends screenshots show a new loot pool. Please help for I have already lost a lot of loot

about 2 years ago - Ubi-Mushy - Direct link

Hey @sirnightreaper, welcome to Discussions! I appreciate you reaching out to report this.

The team is currently looking into this issue, so I've sent them your information to help with their investigation. Please keep an eye on this forum for updates, and let me know if you have any other concerns.

about 2 years ago - Ubi-TheBerry - Direct link

Hello guys,

I've merged a few threads together discussing this issue, so we can keep the discussion in one place.

As we've noted below, this issue is actively being looked into by the game's team.

We appreciate this is a response you've heard many times before, but please understand we are not developers of the game, rather Ubisoft Support agents and therefore can only offer information currently available to us.

Rest assured this matter continues to be looked into by the game's team, but at this time we cannot share ay further details or an ETA.

Should this change and more news is shared, we will of course keep players in the loop.

Until then, we kindly ask any players reporting this issue to attach screenshots or clips so we can continue to pass them onto the team.

Thank you for your understanding.