Original Post — Direct link

This is my second playthrough for the game but the season pass content is not spawning. It did for the first playthrough but not this one. Any help would be great!

over 3 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thank you for reporting this, sorry to hear that some content isn't accessible!

May we please know more about this issue, including;

  • The exact content you're unable to access
  • Your current mission progress in-game
  • Are you just using a new save or different console profile?


We're more than happy to take a closer look, thank you!

over 3 years ago - Ubi-TheBerry - Direct link

Hey there guys,

Thank you for reporting this, sorry to hear that some content isn't accessible!

May we please know more about this issue, including;

  • The exact content you're unable to access
  • Your current mission progress in-game
  • Are you just using a new save or different console profile?


We're more than happy to take a closer look, thank you!

over 3 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to me and letting me know @sbchic !

For us to take a closer look, could you please provide a clip showing your Quest Log and you checking your letter box in Eivor's room? (Please post this as a link from a site such as YouTube)

Thank you!

over 3 years ago - Ubi-TheBerry - Direct link

Thanks for getting back to me and letting me know @sbchic !

For us to take a closer look, could you please provide a clip showing your Quest Log and you checking your letter box in Eivor's room? (Please post this as a link from a site such as YouTube)

Thank you!

over 3 years ago - Ubi-Borealis - Direct link

Thanks for sharing that video with us, @sbchic!

We're aware of an issue wherein "The Legend of Beowulf" / "The Way of the Berserker" quests can disappear from the quest log. You can read more about the investigation into this issue in this Megathread.

Would you be able to try these workarounds? Several players have reported that these steps have helped the content to trigger again in-game.

  • Can you please let us know if you have theΒ Ubisoft Connect overlay enabled or disabled? If you have disabled it, please can you try enabling it again? Once it's been enabled, please access the overlay in-game via the main game menu to see if this triggers the quests to reappear in-game for you.
  • If you play in online mode, please can you switch to offline mode to see if this triggers the quests to appear in-game for you.
  • Can you please visit your "Add-Ons" (which can be accessed via the Animus Store) and ensure that the content has been installed to your game. After checking, please can you return to your game to check if the quests have triggered?


If you're still unable to read the letters after trying these steps, please don't hesitate to update us within this thread so we can investigate further.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Thanks for sharing that video with us, @sbchic!

We're aware of an issue wherein "The Legend of Beowulf" / "The Way of the Berserker" quests can disappear from the quest log. You can read more about the investigation into this issue in this Megathread.

Would you be able to try these workarounds? Several players have reported that these steps have helped the content to trigger again in-game.

  • Can you please let us know if you have theΒ Ubisoft Connect overlay enabled or disabled? If you have disabled it, please can you try enabling it again? Once it's been enabled, please access the overlay in-game via the main game menu to see if this triggers the quests to reappear in-game for you.
  • If you play in online mode, please can you switch to offline mode to see if this triggers the quests to appear in-game for you.
  • Can you please visit your "Add-Ons" (which can be accessed via the Animus Store) and ensure that the content has been installed to your game. After checking, please can you return to your game to check if the quests have triggered?


If you're still unable to read the letters after trying these steps, please don't hesitate to update us within this thread so we can investigate further.

Thanks! 😊

over 3 years ago - Ubi-Borealis - Direct link

Thanks for confirming that going offline has resolved the issue for you, @sbchic! I'm glad to hear that you're able to access the quests now! πŸ˜„

over 3 years ago - Ubi-Borealis - Direct link

Thanks for confirming that going offline has resolved the issue for you, @sbchic! I'm glad to hear that you're able to access the quests now! πŸ˜„