[2022] Season 9 mask clipping issues on pc

Hey @lioyd2k ,

Thank you for getting in touch and reporting this!

May we please know the names of the other masks / apparel you've encountered this with?

Thanks for providing us with some more details about the issue you've encountered with the Season 9 Mask, @Lioyd2k!

I've passed on your report to our dedicated teams so they can take a closer look at this. If we require any additional information from you, we'll reach out within this thread. In the meantime, please keep an eye out in the News & Announcements forum for any future updates.

Thanks!

Hello again @Lioyd2k!

Our dedicated teams are taking a closer look at this, and they'd like some additional information from you. Can you please let us know the following:

• Can you upload a photo from the barber with your appearance?
• Can you upload a photo showing all the apparel items that you are using?
• Can you specify if you encountered this issue on both male and female agents type? 

Thanks!

Hello @Lioyd2k,

Thank you for providing us with your screenshots.

We passed them along to the ongoing investigation. Once we have an update on this issue, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.