They Are Billions Dev Tracker

Hello,

Please, to be helped use the proper the specific part of the forum made for bug report. There, you will be helped by the Dev Team.

Check here ----> https://steamcommunity.com/app/644930/discussions/2/

Thanks in advance.

Regards.

Hello,

Do you have any issue when you try to launch the game?

Could you copy the lines in your ZXlog file when you try to launch the Map Editor unsuccesfully?


Thanks.

Regards

Originally posted by Novakiin: I was wondering if there was a way to relock the maps. I let my father use my steam account to try the game out and he enjoyed it, but when he bought the game he still had my map unlocks and would like to try and progress through the game noramaly instead of having everything unlocked.

Delete your Account.zxuser and Account_backup.zxuser file in the path Documents/My Games/They are Billions and your Survival maps will be again locked.

Regards

Originally posted by ♥♥♥♥ Wizard EGG:

Originally posted by Gomez:
Save option is not an option, so please, could you copy the lines in your ZXLog file after the crash to check if we can see where the problem is.

Thanks.

Regards

did yo usee anything wrong with my log files?

Hi,

No, your ZXLog file looks totally normal. Only it's little strange that you got the crash when you were choosing the mayor.

Anyway, with your new... Read more

HI again

@Bad Captain Madman

Could you give us the exatly name of the software of Radeon that was making the problem? If you can also tell us the version of it would be great.

Thanks in advance.

Regards.

Originally posted by BADLUCK: I dont understand, AMD Radeon Software is the software that provides the drivers for my GPU to run. I cant run any games without my GPU. As a test to see if Radeon is the issue, I uninstalled it and unplugged my Graphics card, switched everything on to my CPU integrated GPU which obviously gives me an awful experiance in any game. Still no luck launching the game though. I assure you It does not have anything to do with my hardware. Out of my whole library, this game is the only one that isnt launching. I dont use any external programs, my windows is up to date and was installed less than 3 months ago. I dont have any freeware or bloatware. I dont have any viruses. And id like to point out that the game worked wh...

Read more

Originally posted by Randy Bobandy: Game keeps crashing now. Verified game file integrity, rebooted. This isn't the kind of game where you can afford to crash like this F F S. Considering there is no way to save as you go. So perhaps fix the problem, or let people save and restart for a limited number of saves per level until you can fix the game. Was just getting into this game - now all my progress for the last hour+ is gone and it won't let me play. Drivers up to date, Windows up to date. I've done all the stupid things.

Save option is not an option, so please, could you copy the lines in your ZXLog file after the crash to check if we can see where the problem is.

Thanks.

Regards

Hi

Could you tell us what happened? Maybe your information can help other users.

Thanks in advance.

Regards.

Hello!

Originally posted by ♥♥♥♥ Wizard EGG: it also now seems to be closing itself on its own too so i lose all the progress ive made before it saves

@distinctmint fixed the problem updating the gpu drivers. Have you tried it?

On the other hand, have you checked if you have any kind of real time scanner from your antivirus that maybe can be blocking the game?

Thanks in advance.

Regards

Originally posted by BADLUCK: Yes, My computer has both AMD CPU and GPU and requires those drivers to run.

But I mean about Gpu software like Nvidia one. This kind of software that usually works over the game leting you change somes characteristics in your game.

If you use this kind of software, please, try to disable it and run the game.

Thanks in advance.

Regards.

Originally posted by Bad Captain Madman:

Originally posted by Gomez: Hi,

Do you use Radeon Software?

Regards

I do, and disabling it worked. Thanks!

Really good to know it!!


Enjoy the game!


Best regards

Hi again

Have you tried to check the integrity of your file installation? Use right button on the name of the game in your STEAM library, propierties, local files, check the integrity.

Do you use Radeo software?

Do you use After Burner or Riva-Tuner Statistics Server?


Regards

Do you use Radeon software?

Regards

Hello,

Could you copy the lines in your ZXLog file after the game got frozen or crashed and before launching it again?

This file usually is in the path Documents/My Games/They are billions.

Thanks in advance.

Regards.

Hello,

The game will recieve a big Map Editor update where you will enjoy with a lot of news features to modify the game and make your desired custom maps.

Thanks.

Regards.

Hello!

Do you use After Burner or Riva-Tuner Statistics Server?

Regards

Hi,

Do you use Radeon Software?

Regards

Originally posted by dellchili: thanks...been looking for that answer for long time...wondering why only I had this problem....

You are not the only who has this problem. People who use McAfee usually have this problem.

Regards.

Hi,

I really don't undertand exactly what you mean. Can you explain in other way and/or explain the gay to reproduce the glitch?

Thanks in advance.

Regards.

Hi,

Yes, real time scanner from McAfee mades problems with the game since the beggining. We sent the information to McAfee.

Try to add the game in McAfee allowed programs.

Regards.