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This was the result of the first purchase not requiring verification from my bank as is normal and the second purchase giving the correct verification. I checked my bank app to find I had two pending purchases for "Xsolla *Tmnext" both for 9.99. I have received my year pass in game but do not plan on playing for over a year. Is there any way to resolve this?
Originally Posted by RioughtYep we can certainly look into that for you but you will need to reach out to us directly via a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!
This was the result of the first purchase not requiring verification from my bank as is normal and the second purchase giving the correct verification. I checked my bank app to find I had two pending purchases for "Xsolla *Tmnext" both for 9.99. I have received my year pass in game but do not plan on playing for over a year. Is there any way to resolve this?