Original Post — Direct link

Hello
I have the starter acces and i can only play at th campaign in multiplayer.
When I try to go in train mode or solo campaign, the game bug and close by itself. Before the crash, during the loading, i can see this :
undefined

Someone know how to fix that ?


about 2 years ago - Ubi-Perseids - Direct link

@Drather710 Hello! Welcome to Discussions!

I'm sorry that you are having trouble playing in solo mode and that the game is crashing! It looks like maybe you are getting an error related to your graphics card, so I'd suggest that you check and make sure the drivers are all up to date. Here is how to do that! This might sound random but if you're on a laptop, you might also want to double-check your power mode settings. You may want to change the power mode to at least Balanced, if not High Performance. Not having enough power means that your GPU might not be triggered when you launch the game, which can cause crashing issues. Finally, I'd suggest going through our general troubleshooting guide for PC here as it can help fix many of the common issues that cause crashing/freezing with our games.

If you continue to get this error after trying the suggested steps above, then you'll want to go ahead and contact our support team directly so that we can help look into this more closely. If you can, please upload your system files to your case/ticket as this will help our team determine what could be causing the crashing issue. Thank you!

about 2 years ago - Ubi-Perseids - Direct link

@CiroGas Hey! Welcome to Discussions!

I'm sorry that you have also run into this issue and are unable to play solo mode. If you haven't yet, please go through all of the steps mentioned in my post above, and also open a support ticket and upload your system files if you continue to have issues with being unable to play.

As for the campaign miniatures showing up black, would you be able to take a screenshot of this so I can have a closer look? Thank you!