Hello That_Ski_Freak, thank you for providing your crash log for the devs.
Are you still experiencing these crash issues now and is it only with this game? Have you been able to perform any troubleshooting with the game to see if it can resolve the crashes?
I would suggest trying the following -
- Run the games .exe file and the launchers .exe file as Administrator
- Update Ubisoft Connect game launcher
- Update Driver and Windows (Windows newest update is 20H2)
- Try re-installing the game or reinstalling to another hard drive or SSD if possible
- Verify the games files in your launcher
- Try a clean boot - This means disabling all background applications and software in Task Manager
- Whitelist the launcher and game in your Anti-Virus software
- Run the game in safe mode
- Delete any temporary installation files
- Do a 'System File Check' on your computer to check for corrupted files - May be worth doing a Check Disk to check your hard drive too
To see how to perform some of these steps please check out our troubleshooting guide here -
https://ubi.li/EC819
If there are any steps missing from this guide, or you need any help, please let us know and we can advise how to do the above step by step.
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