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Hello i bought club access in game i made a payment by "blik" and my money are gone and still going with starter pack what can i do ?
Hello i bought club access in game i made a payment by "blik" and my money are gone and still going with starter pack what can i do ?
Hello @L0N3__W0LF, thanks for getting in touch with us about your Club access.
After purchasing a standard or Club Access upgrade, it can sometimes take up to 24 hours for this to be added to your account. In the meantime, you should get an email confirmation from the Ubisoft store and confirmation on your 'my history' page on the Ubisoft store, if the transaction was successful >
https://store.ubi.com/uk/my-account#account-order-history
If you haven't received your purchase after 24 hours, please get in touch with us privately over one of the following links, so we can check your payment details >
Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support > https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/