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I was trying to gain club access but when I first tried I got an error so I tried again this time I didn't get an error but I still don't have access I check my paypal and it has been charged twice??
I was trying to gain club access but when I first tried I got an error so I tried again this time I didn't get an error but I still don't have access I check my paypal and it has been charged twice??
Hiya @jaymanh!
I'm really sorry for any inconvenience! If you were charged twice one of the following could have occurred:
1) The first attempt could have reached your bank but failed to make it to us. In this instance, the charge usually drops in 5-7 business days. Due to the age of your post, it's likely this would have dropped by now! So if it hasn't...
2) There could be a duplicate order. In this instance you can reach out to us with a refund request for that duplicate purchase.
Should you have any further issues, please let me know and I'll be glad to look into it!