Original Post — Direct link
Hello i have been having this issue every day, i cannot join my rooms and most other rooms i try if there are no players already in the room.

A message says "the room is starting it will be ready in a few seconds"
then a message says "automatic retry in x seconds"
the timer counts down and retry a few times then i get the message "cannot connect to room, error code 400"

Please help!
almost 4 years ago - UbiDork - Direct link
cheeson_toast: Hi there, cheeson_toast! Can you tell me what level of Club Access you're playing with?
almost 4 years ago - Ubi-Karl - Direct link
Hey everyone!

Thanks for reaching out to us and I am sorry to hear about the issue you've been dealing with.

I have merged two of the threads that were regarding the same issue, therefore just letting everyone know.

As it stands, so far I can see that issue only seem to be affecting Club Access, however if there are anyone who has Standard or Starter access, yet issue persists, let us know.

I can also see that it only appears to be affecting servers that have no players at the time, including players' own servers. Deactivating and reactivating can allow the owner to join his/her server, however still prevents from joining any other sessions.

I can confirm that this has been forwarded to our game team for further review. If you do happen to have any additional information about this, do let us know and we will make sure this gets forwarded accordingly.

In the meantime, in order to resolve this, give the following steps a go, and should issue remain, keep us informed.

My apologies about the inconvenience this is causing and thank you for your patience in the meantime.

Should there be any questions, feel free to ask!
almost 4 years ago - Ubi-Karl - Direct link
Originally Posted by tehPwnishr
The propability, that everytime I wanna play online, I join an empty server by accident is close to 0.
But every time I try to play online it says "starting server". Maybe that is part of the problem?
When playing solo I CAN blend in other drivers, so that tells me there is a connection to some part of the servers.

If it helps: Initially I had epic game store installed, but when opening the game I needed the UPLAY client as well. Since I dont own any other games on UPLAY, I installed it the first time. From then on I deinstalled epic again and now I use Uplay. Could that be a problem?
Edit: Re-Downloading the game did not fix the problem.

Most of the Connection steps are too technical for me.
Thanks for sharing this tehPwnishr, I will make sure to forward the information you've provided.