Original Post — Direct link

Hi I've got a bug in my game since august 2022 (One month after I started playing if I recall correctly) on TM20 that is once I complete a run my time will update in game but after a long time and if I close my game to relaunch it later nothing will be saved.
I got this bug for each map I can try to play and finish and even on the Ubisoft launcher none of the previous medal i won are shown so I don't really know if there are specific steps to follow to achieve this. I also have to accept privacy policy each time I launch the game.
Because I have the starter access I only play on the campaign maps.
I tried to uninstall my game, relocate it in another folder and changing all my configs in game but nothing was saved.

Video:

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Here is a pic of my graphics settings and I have an asus dual rtx 3070 OC v2 and my driver is the 528.24. Here all my settings are basics.
https://imgur.com/v4dFgU1

I hope you can help me enjoy the game sorry for my bad english and have a nice day.

almost 2 years ago - Ubi-Thrupney - Direct link

Hey @Vh4ld , welcome to our forums! Gosh, that's really unusual - I can see from your video that there's a long delay when finishing a map, and I understand your times and medals also aren't saving correctly.

What you're describing here sounds like an access problem - something is stopping Trackmania from correctly loading and saving to your system. To fix this, please see the troubleshooting guide. In particular from the guide, please make sure you are running the game with administrator rights, you've verified the game files, you've got your Windows install fully updated, and you've (at least temporarily, for testing) deactivated all background programs (particularly those such as firewalls or virus scanners, but ideally everything). 

If that doesn't fix the problem, let me know, and I'll have some further ideas we can try 🙂

almost 2 years ago - Ubi-Thrupney - Direct link

Fantastic, @Vh4ld , thanks for keeping us updated! Happy racing, go fast 🙂