Original Post — Direct link

While I was playing one of the Summer 2022 campaign maps (14), I accidentally opened up the scoreboard from the pause menu because my mouse was hovering over it. When I did that, the menu closed and my game screen froze, clicking buttons on my keyboard still made sound effects but nothing made my game unfreeze, I restarted the game and did it again to make sure it wasn't a one time thing and my game froze again, so it seems to be a reoccurring issue. I believe this only happens when you open scoreboard from the pause menu.

about 2 years ago - Ubi-Milky - Direct link

Hello @Trep333 thanks for getting in touch with us about the scoreboard freezes when playing the Summer 2022 campaign.

To check if this issue has been caused by a corrupted file or missing file that can sometimes occur if a game update was interrupted, could you please try verifying your game files? Verifying your game files can often solve this, or will at least help rule out a corrupted or missing file as a possible cause. Here is a guide explaining how to run this check > https://www.ubisoft.com/help?article=000060529
 
Please note, that verifying game files can take several minutes to complete depending on the size of the game.