Original Post — Direct link
Hi there

I accidentally activated the key on the wrong profile (profile 2) and I would like to unbind it on this profile and bind it to my main profile (profile 1)
this is the main one (profile 1) I use as it has all my ladder points progress.

Please can you assist me in how to go about it.

I have tried going through chat support and it is never available (is it because I am in South Africa???) and email support is also unavailable.

Thanks in advance
Darren Griffiths
over 3 years ago - Ubi-Orion - Direct link
Originally Posted by DazzaSA
Hi there

I accidentally activated the key on the wrong profile (profile 2) and I would like to unbind it on this profile and bind it to my main profile (profile 1)
this is the main one (profile 1) I use as it has all my ladder points progress.

Please can you assist me in how to go about it.

I have tried going through chat support and it is never available (is it because I am in South Africa???) and email support is also unavailable.

Thanks in advance
Darren Griffiths
Hey there.

Sorry for the delay in getting back to you on this.

We can assist you with this but you will need to open a support case with us. If you're not able to contact us during the live chat opening hours you can also reach us through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks!