Original Post — Direct link

I'm trying to figure out what length of club access I purchased in January 2022. I'm 99% sure I paid for 3 year access but loaded in today to discover I'm on free access. Does anyone know how to check the purchase and what to do if I discover I've been short changed with my access?

over 1 year ago - Ubi-Perseids - Direct link

@systemerror87 Hey there! Sorry you're having this issue with the club access. If you made this purchase through Ubisoft Connect, please follow the steps in our guide here to check your order history. If purchased through the Ubisoft Store instead, you can check the purchase history here. If you are missing club access time, then you'll want to create a support case here so we can help take a closer look into that. Thank you!