Original Post — Direct link

Hello,

I am using the intel Arc A770 graphics card and the game does not start. It seems that the game assumed that my driver is an intel HD integrated gpu and refuses to launch the game.
If I switch to my GTX1060 the game launches just fine.

over 1 year ago - Ubi-Cintre - Direct link

Hiya @GoldMountain2, thank you for contacting us.

I'm sorry to hear that you're encountering crashes when using your Intel Arc A770 GPU.

After checking your account, I realised that you had a case opened on our Support Website. Made sure you provide up-to-date system files so that my colleagues can provide accurate steps.

I will lock this thread, since you are being taken care of privately.