Originally Posted by MPez3
Thank you for your suggestions I tried them all and many others and unfortunately it still doesn't work. However after I left the download up for many hours it crashed and left the following message (it's in Portuguese though): «O Uplay detetou um erro irrecuperável e terá de se desligar. "Crash dump" criado em "C:/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/crashes".».
This is the link to what was in the "crashes" paste:
https://drive.google.com/file/d/1S0O...ew?usp=sharing
I don't know if this has anything to do with the problem, since I can't open it. I've tried to install some apps to read .dmp files but none seems to be compatible.
Thank you for getting back to us, I have some suggestions which I hope will help!
First of all, we have this support article for download issues:
https://support.ubisoft.com/en-GB/Faqs/000027283/
If that doesn't work, I recommend re-installing Uplay PC to make sure you are running the latest version:
https://support.ubi.com/en-GB/faqs/000025799/
All the best!
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