Original Post — Direct link

So I bought Trackmania's club access last year (06/13/2021) and I wanted to renew it, so I bought the three years one. However, when I launch the game and go to "Store", it still says my club access will expire on 06/13/2022, which corresponds to the one year club access I previously bought (while it should be expiring only in 2025). The purchase was made about 12 hours ago, and I still haven't got my club access extended. What is going on here?

over 2 years ago - Ubi-TheBerry - Direct link

Hey @kyle-a26 & @THOM4S292 ,

Thank you for getting in touch!

I'd suggest allowing at least 24hrs after the purchase to allow for any delays.

If you're still missing your Club or Standard access now though, could you please open a case via our Support Site or send us a DM via Facebook or Twitter?

We can then check your account further and investigate what may have gone wrong.

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

Thanks for the update @kyle-a26 , glad to hear it's since been added to your account!

You know where we are if there's ever anything more you need help with!