Original Post — Direct link
In the last couple of days I've gained several bronze 3 trophies (from getting author medals on various campaigns) and a silver 1 trophy (which I assume I got by getting author medals on first 7 tracks of the day). I've also gained many bronze 1 trophies during online play.
However, when I open my profile, those bronze 1 trophies are counted and displayed properly, while bronze 3 and silver 1 trophies are not. Is this a bug, or are the servers just syncing really badly?

Also, a request: can we please get a clear guide on how to get certain trophies, and make the profile list what were the trophies earned for? It's not very satisfying if you don't know why you gain trophies other than "being good". It would be nicer to have bit more detail, at least into silver trophies and higher, such as: "Silver 2 - Gained for getting all medals in Summer 2020 Solo Campaign).

Thank you for reading, and have a nice day.
over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by scavfan
In the last couple of days I've gained several bronze 3 trophies (from getting author medals on various campaigns) and a silver 1 trophy (which I assume I got by getting author medals on first 7 tracks of the day). I've also gained many bronze 1 trophies during online play.
However, when I open my profile, those bronze 1 trophies are counted and displayed properly, while bronze 3 and silver 1 trophies are not. Is this a bug, or are the servers just syncing really badly?

Also, a request: can we please get a clear guide on how to get certain trophies, and make the profile list what were the trophies earned for? It's not very satisfying if you don't know why you gain trophies other than "being good". It would be nicer to have bit more detail, at least into silver trophies and higher, such as: "Silver 2 - Gained for getting all medals in Summer 2020 Solo Campaign).

Thank you for reading, and have a nice day.
Hey scavfan,

Sorry for the delay in our response, we were made aware of this issue with trophies and so this should now be resolved. Just let us know if your trouble persists.

Thank you also for your feedback, I will forward this to the team for you.

If ever we can help in the future just let us know

over 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by Celiken
Yesterday I had a problem with trophies, still waited today to see if it is just sync timing, but looks like I'm only getting update on trophies 1 actually (maybe 2)

At 6.49PM (UTC+2), I had 75723 (7/5/5/6/163), which was ok.


At 7.08PM (UTC+2), I got a bronze 3 (we guess for getting 7 gold from the TOTD)


At 8.19PM (UTC+2), I got a silver 1 (we guess again for getting 7 author from the TOTD)


After that I went in live and got in total 4 bronze 1 (no screen for that though)

So... now I should be at 7/6/6/6/167 right?

This is today 8.16AM (UTC+2). Bronze 1 has been updated, but then where are my silver 1 and bronze 3?


I'll still check later tonight to make an update on this... but I don't see why different trophies wouldn't be updated all together...
Originally Posted by scavfan
Posted a couple of times already, same issue for me.
Merged threads so answer is all in one place