ACE-Tiggs

ACE-Tiggs



20 Aug

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Please share any feedback you may have from your time playing the game on the most recent patch. This includes subjective observations about your gameplay experience. Bugs that you have encountered should be directed to Bug Reports and don't forget the ...

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7.000.0

If you have a client crash, please contact [email protected].

To report any issues or bugs, please go here: Live Server Bug Reports and ...

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The Live server will be entering maintenance at 9:50 AM CDT  / 4:50 PM CEST for maintenance. Estimated downtime 60 minutes.

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Thanks everyone! We hope to have some new designs up soon for you to review and provide feedback on. 


19 Aug

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The Live server will be entering maintenance at 9:50 AM CDT  / 4:50 PM CEST for maintenace. Estimated downtime 60 minutes.

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Please share any feedback you may have from your time playing the game on the most recent patch. This includes subjective observations about your gameplay experience. Bugs that you have encountered should be directed to Bug Reports and don't forget the ...

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18 Aug

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Additional note:

Known Issues

  • We're aware of an issue where some zones are crashing.  If this occurs, they will automatically restart within 5 minutes.

17 Aug

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Please share any feedback you may have from your time playing the game on the most recent patch. This includes subjective observations about your gameplay experience. Bugs that you have encountered should be directed to Bug Reports and don't forget the ...

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Post

7.000.0

If you have a client crash, please contact [email protected].

To report any issues or bugs, please go here: Live Server Bug Reports and ...

Read more
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The Live server will be entering maintenance for a Hotfix. Estimated downtime 60 minutes.

Comment
9 minutes ago, Nichivo said:

In the video, I was on AUS 11 trying to go through the lunarium gate. It happens in all of them trying to go through the lunarium gate. I even showed the strange results from the work around in the video.

 

This zone is being restarted, try again in 3 minutes please.  

Comment
6 minutes ago, Nichivo said:

I made you a video I can't even reliably go thru a warp gate anymore.

 

Which server and what zone?

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1 hour ago, Nichivo said:

I'm curious, let's say it's a zone crash. Are you saying that putting effort into the tracking the reason many zones are now crashing, and taking steps to prevent the crash are not being taken? Is it actually being handled as an everything is fine, we'll just restart each zone when it happens moment? 🤔

Our engineers are working on a fix for the issue, while they do that we're manually restarting the zone that has an issue so you're able to resume game play.  

Comment

If you reach out in Discord or to support that's the fastest way for us to get the issue fixed while we wait on a permanent fix.    We need to know the server, zone you're in and zone you were going to (if any).  With EKs we need the name of the EK. 

 

Comment
15 minutes ago, mystafyi said:

I think scarr has the gist of it here

 

Yes, and we restart the zone.