AG_MarkPittam

AG_MarkPittam



10 Dec

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    AG_MarkPittam on Support Forums - Thread - Direct
@Tunnelrind
Thank you for the save game and I can confirm that this issue is reproducible with that save even on our internal builds.  
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    AG_MarkPittam on Support Forums - Thread - Direct
@11BravoMike

Could you provide a copy of your save game?

Many thanks  

09 Dec

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    AG_MarkPittam on Support Forums - Thread - Direct
Tunnelrind said: I've installed the update from the 07.12.2021. The bug is NOT fixed. The rockets still cannot take off or missions cannot be canceled. The game is unplayable without rockets ...
@Tunnelrind can you share your save game so I can take a look? Thanks  
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    AG_MarkPittam on Support Forums - Thread - Direct
jjurmain said: I'm guessing he meant, they figured out how to fix it and have it working properly in the test instance, and will release the fix with an upcoming patch. I'm hoping it's that. We could use a word on WHEN that patch might release. Tomorrow? A week? How long a game of something else should I plan to play while I eagerly await the game I thought I'd be playing tonight? :p Managing customer expectations is a pretty fundamental thing. My boss would ream me out for communication this shallow and irregular....
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08 Dec

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    AG_MarkPittam on Support Forums - Thread - Direct
@Richard2468

Thank you for your report, could you access Code:
/Library/Application Support/Surviving Mars/Logs/
and attach the latest MarsSteam log file? Could you also check the crashes folder and attach (if any) .crash & .dmp files from when the game crashed upon launching it.

Thank you  
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    AG_MarkPittam on Support Forums - Thread - Direct
Thanks, we are aware of the issue, which has been identified and fixed internally  
Comment
shpenka said: I've created a bug report, but files uploading stuck an 100%. Could you please delete that report as I cannot delete it myself (I don't see an option to delete).
Thanks, I have deleted the post as requested. Hopefully you;'ll be able to upload the files in the next post  
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shpenka said: Actually, I was saying about the saves WITH the B&B content (I have full DLC package). I have not progressed much - only 32 sols, yet this is not the first time when the saves are not being loaded. Only the earliest several saves can be loaded. Anyway, the more I play on one map the more annoying it becomes every time saves are not loaded. For this reason I mostly don't play but wait the game to be fixed finally to play without problem and not worrying that the next day I might need to start over.
No problem, I will create a bug report.
Than... Read more
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    AG_MarkPittam on Support Forums - Thread - Direct
Hi, we are aware of the issue and it's being investigated.

Thanks,
Mark  
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shpenka said: saves are broken again. at least on GOG version... all hours of play are lost..
@shpenka

Can you report an issue for this in the bug forum and attach the saves that are not working? I have checked several old saves that do not have B&B content and are 414 Sols in and they appear to be working.  

07 Dec

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@WGrasse

Thank you for reporting this, we are aware of this issue which is being investigated.

Thanks,
Mark  
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HatefulBlock7441 said: Does this update also fix the game freezing and crashing at every auto save on PS5? After about 500 sols it just won't save anymore.
We cannot be sure if the issue has been completely fixed, however, an issue was identified with the auto-save system and it may rectify the problem!

If you continue to experience this issue, please report it again in the forums, I would also recommend exporting your save-game to USB, zip it up and attach it to the bug report. It will greatly help us in identifying what is happening.

Thanks,
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    AG_MarkPittam on Support Forums - Thread - Direct
@xgamez
Thanks for your report, we are investigating this issue.  

06 Dec

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    AG_MarkPittam on Support Forums - Thread - Direct
The bug is fixed and an update is being prepared for release.  

30 Nov

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    AG_MarkPittam on Support Forums - Thread - Direct
@AndrewT It crashes for me, could you Jira it please?

Thanks  
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    AG_MarkPittam on Support Forums - Thread - Direct
@AndrewT I'll take a look and see what is going on with this. Thanks for the notification  

29 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@stratege1401

Please check the steam Remote Storage website to check for saves that were uploaded before you lost them

store.steampowered.com

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    AG_MarkPittam on Support Forums - Thread - Direct
All,

It is a known issue and has been fixed which will be in the next update.  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
All,

It is a known issue and has been fixed which will be in the next update.  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@stratege1401

You previously reported this issue https://forum.paradoxplaza.com/foru...ng-corrupted-savegames.1493056/#post-27842552 and resolved it by uninstalling, unsubscribing from mods that might have caused it.

Have you tried the same steps but by removing the mods?