AG_MarkPittam

AG_MarkPittam



24 Nov


18 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Hello @EQNish,

Could you provide a save-game with this issue, it will help us investigate the issue.

Thanks  

17 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@6souls Can you verify the version number please by checking the Credits screen? Main Menu > Options > Credits

Can you verify that you are still experiencing this issue?

Thanks  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Hi,

We are tracking issues that appear to be similar to this. What I did see in the crash file is a lot of map switching, which itself shouldn't be an issue, we will continue to try and reproduce this issue where it may require a lot of map switching.

Thanks  

12 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Hi, We are aware of this issue and it has already been fixed which will be included on the next update.  

08 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@WGrasse @Pixen

Thank you for your report, this issue has been reproduced internally and has been logged for further investigation.  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@Araxis99 Hi there,

We are still investigating the issue, your save is helping us clear up some other issues. :)  

05 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@Locke4

Thank you for your report, this has been reproduced and will be reported internally for further investigation.

Thank you  

04 Nov

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Ashen Blazes said: It's unclear as to how to contact support, as the support website is nothing but a knowledgebase, and provides no direct contact so I'm posting this here instead... :/

Dome dwellers frequently lost comfort due to invalid concerns.. (They report issues that aren't actually existent)
See attached screenshot for on example.. (This is not the only structure or facility with which this has happened)

Thanks...

P.S.: I've seen Dweller breakdowns and deaths due to this issue, otherwise I wouldn't bother with reporting it.
... Read more
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@AndrewT I have been able to reproduce the issue. However, I do notice that it stops once you enter gameplay and the announcer says "Welcome to Mars". It can also be reproduced when in-game by going to the planetary view and dragging the map, and again it clears when you exit that view.

Additional testing: If you haven't entered gameplay and the so... Read more

15 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@FrankASmith

Thank you for your report, from the testing I have done during this investigation is that "Anomaly Found" may not be played if other announcements such as "Sector Scanned" are played first before "Anomaly Found", This also seems to happen for "Anomaly Scanned".

I found that clearing the notifications can force the audio to play the next time around.

I will also report this issue internally for further investigation  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@gh0st_PF

Thank you for your report, I have reproduced this issue with the attached save-games. This has been reported internally for further investigation.  

14 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
The Self-sufficient Lighting is only available in the Underground as that is the only place that requires lighting. Once it has been researched it should be available to build when you are underground. The icon will not appear in the build menu when you are on the surface of Mars or an Asteroid.  

13 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Thank you for the extra information and the earlier save, I can see the black cubes appear either next to the dome that has the MoHole, or they appear next to any of the Atomic Accumulators, so far though I have not seen them explode and destroy buildings, they change into stackable blocks which the drones then take away.

I will report this for further investigation.

Cheers  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@Nova_398

Thank you for your report, I have tried to replicate this issue with hotfix 4 with your saves and so far I have not seen the black cubes spawn inside of any buildings or domes. All of the black cubes I have seen in your save, stay on the outskirts of the sensor towers.

I will continue to try and replicate the issue, if you do manage to replicate the issue, please add more details if possible.

Thanks,
Mark  

12 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@stratege1401

Thanks for the update and to hear that the errors have gone!  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@EuniceWTC The Hospital and Nursery do require technology to unlock them, those technologies are: Emergency Training and Martianborn adaptability

The hospital requires Emergency Training
Nursery requires Martianborn adaptability

1634039208485.png 1634039243360.png  
Comment
    AG_MarkPittam on Support Forums - Thread - Direct
Hi,

Thank you for your report, we are aware of this issue.  

07 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@AssidiousBlue

Thank you for your report, this has been reported internally for further investigation  

06 Oct

Comment
    AG_MarkPittam on Support Forums - Thread - Direct
@Araxis99

Thank you for your report and save-game. I can reproduce your issue with the save, this has been reported internally for further investigation.