Beh3moth_x

Hi guys, please could you zip up the ‘saved’ folder and mail to me at:
[email protected]

I need this folder (and all of its contents) please:
C:\Users\AppData\Local\ZoneUE4\Saved

We are looking into this issue right now.

Thanks!
/Mark

Hi its Mark here, are you 100% sure you didnt spend any artifact points?

If you are, could you please zip up the whole ‘saved’ folder and mail it to me at: [email protected] please mention what savegame you are using and copy your forum post into the message.

Tnank you!

No problem, we shall look into having an easy device option in the future.

OK, here is what we found, its an engine issue. but can be worked around.

Seems like the issue is caused by the audio device being set as ‘Communication audio’. If you set the device as ‘Main Audio’ in the windows settings (see above) audio works correctly. We will commit to a menu selector in an upcoming patch. Please let me know if this helps for now. Thanks Guys!

We found the sound issue and are working on a fix, sorry for the wait guys!

We have reproduced the issue. Working on a fix guys! Thank you!

Ok thank you, I will have somebody look into this for the next patch. Coming soon! /Mark

Hello, can you tell me what keys you aren’t able to bind? Thanks

I’m sorry to hear that, we will continue to look into the issue.

Guys, did anything improve with yesterday’s patch? The sound issues are particualry tricky to lock down. Can you let me know what cards you are using?

We might have a fix for you, its hard for us to test however as none of us have the issue. Theres a bug with how UE4 detects the sound device, we have addressed it and will push a patch out in a couple of hours.

Hi, its Mark from TBLC. Do the affected machines all have VR headsets connected? We think the issue is that UE4 is defaulting to the connected headset’s audio device.