[2019] No Sound in the game

Hi, its Mark from TBLC. Do the affected machines all have VR headsets connected? We think the issue is that UE4 is defaulting to the connected headset’s audio device.

We might have a fix for you, its hard for us to test however as none of us have the issue. Theres a bug with how UE4 detects the sound device, we have addressed it and will push a patch out in a couple of hours.

We have reproduced the issue. Working on a fix guys! Thank you!

OK, here is what we found, its an engine issue. but can be worked around.

Seems like the issue is caused by the audio device being set as ‘Communication audio’. If you set the device as ‘Main Audio’ in the windows settings (see above) audio works correctly. We will commit to a menu selector in an upcoming patch. Please let me know if this helps for now. Thanks Guys!

No problem, we shall look into having an easy device option in the future.

Yes, we are still supporting the game, but we’re not always able to answer all forum threads immediately so we ask you to be patient.

Now, onto your issue: Since the solution above didn’t work for you it’s most likely that you don’t have the same audio bug that the other guys in this thread were having. What kind of computer hardware are you using? Is the headset an USB headset or a regular minijack headset?

There’s no other audio device on your computer? No “Speakers” or “Default” or anything when you try to select an audio device?

Subtitles might not be turned on by default, so try double checking your in-game settings.

I completely understand that you’re frustrated and I’m sorry we weren’t able to find a solution to your problem. I wish you good luck in your future endeavors.

If there are still players who are experiencing audio issues in the game we ask that you make a new thread.